Can I view glucose data that my patients upload at home?
If your patient has a LibreView Account, you do have the ability to view the glucose data the patient uploaded remotely. Click on the Glucose History section of a patient then click the Glucose Reports button to view all uploaded data for the patient, including data uploaded by the patient.
Do I need additional drivers to upload data from my device to LibreView?
If you are already uploading successfully from the glucose device to the computer, then the required drivers are likely already installed on the computer. In some cases, you may need to download and install the manufacturer glucose device drivers to your computer before uploading data from the glucose device to LibreView.
For certain devices, you may need to download cable drivers as well.
What happens if I have a patient who uses more than one device?
If your patient uses more than one device to monitor their glucose, you can customize reports that combine data from multiple devices.
Learn More: View Multiple Devices on One Report
How do I connect my patients’ glucose devices?
Once you have successfully installed the LibreView Device Drivers, you can plug in any compatible device to start uploading glucose data. Login to your LibreView Account, click the Device icon in the top navigation. Connect one end of the cable to the glucose device and the other end of the cable to your computer and choose the option for saving the reports.
For a one-time report:
Click Create a 1-time Report to create a temporary report. This is accessible to you for 24 hours, contains no patient identifying information, and is not saved in LibreView permanently.
For a saved report:
Click Create Report Linked to Patient to save the report to a Patient Record, making it easy to view anytime.
Note: If this is your first time uploading a glucose device to this computer, you will be asked to install software that allows your glucose device to communicate with LibreView.
Upload Devices into LibreView
Install LibreView Device Drivers
Can I have both FreeStyle Libre software and LibreView on the same computer?
If you are using LibreView on your computer and would like to use the FreeStyle Libre desktop software, reboot your computer and open the FreeStyle Libre software to initiate the upload.
Can I remind patients to upload from home?
If your patient has a LibreView Account, you have the ability to send them a reminder to upload from home. Select the patient's Glucose History section. If the patient hasn’t uploaded in the last two weeks, you will see a Remind Patient to Upload button at the top of the page. Click on it to send the patient an email reminder.